PACE is the NDIA’s new computer system designed to improve connections between participants and the NDIS. These improved connections will allow NDIA staff and partners to have more time supporting people with disability to access supports.

It is important that you endorse the Support Coordinator you wish to work with and read the important information attached. We have compiled a phone script for you to prompt the questions needed to endorse Inspires & Co.

It will assist you with the conversation.

• Be clear and confirm that your NDIS plan is on the new PACE system

• Let them know your Provider Number

• Ask them to confirm that Inspires & Co. have been endorsed.

• It is essential that you begin the endorsement from your plan’s START date. This will ensure that all of the invoices that are within your plan date will be processed.

• The endorsement needs to be finalised whilst you are on the call. DO NOT end the call until they confirm that the endorsement is finalised. It does not take time to complete this process, it is instant!

If you have any questions please chat to your local Inspires & Co Coordinator or call the NDIA on 1800 800 110.