Support Coordination (LEVEL 2)
Find the support you need
Once you have a plan in place that is sufficient for your support needs, Inspires & Co will help you understand and implement your plan and advise how to get the most out of your NDIS funding.
Our caring and knowledgeable Support Coordinators provide a very personalised service and work with your specific goals to explore what options are available to you.
We will recommend where and how you can access other supports that you might need. We’ll also give you the tools you need to help track your spend with providers.
We will conduct extensive research with our most trusted partners and then if you would like us to, we can connect you with the most suitable Specialists, Therapists, Support Workers and providers in your community.
How we can help
Plan Implementation and Support Coordination
We are here to take the frustrations and overwhelm away from trying to find the right supports for your circumstances, here’s how easy it is:
We book a phone call or meeting to go through your plan and help you understand it.
We will discuss your goals and expectations and agree on the terms of engagement.
A Service Agreement with schedule will be sent to you to sign.
We get to work on finding you the best support possible.
You can relax knowing that we are here to support you at every step
All Support Coordination fees are funded by the NDIS, if you have support coordination funding in your plan.
We will assist you when your plan comes up for a scheduled review to gain the best funding outcome.
Appeals Process
If you are not satisfied with the decision made by the NDIS at Plan Reassessment and RORD Level, you may apply to the Administrative Appeals Tribunal (AAT) for a further external review within 28 days of receiving the outcome of your request. Information about how to apply can be found on the AAT website (aat.gov.au), or by calling 1800 228 333. Please note, the AAT is scheduled to be disbanded in the future and replaced with another avenue’. We will let you know when this happens.
The NDIS website (ndis.gov.au) also provides information about requesting an external review. Search for ‘Operational Guidelines’ and then click on the link listed ‘Review of Decisions’. Next, select ‘Part 6 External Review by the AAT’ to read more. Alternatively, you can visit the following website:
NDIS REVIEW OF DECISIONS
It is very important to note that as part of the NDIS Operational Guidelines, the NDIS does not permit Support Coordinators to assist participants and/or their carers with the AAT process. Inspires & Co. are therefore unable to provide assistance on any matters relating to the AAT.
Additional support may be available to you through the National Disability Advocacy Program. You can find out more at dss.gov.au under ‘Disability and Carers’.
